A brief background on Singapore’s F&B industry

Singapore’s food and beverage (F&B) industry has been plagued with a shortage of manpower in recent years, with F&B businesses finding it increasingly difficult to hire and retain staff.

Savant Degrees worked with SPRING and MasterCard to springboard a nationwide initiative, The F&B Revolution, by helping Singapore’s F&B businesses increase sales, maximise labour resources, and reduce costs through innovation.

Redesigning the F&B front-of-house experience

Existing solutions in the F&B space currently work in isolation and can be difficult and costly to implement. However, we believe that technology, when harnessed and integrated properly, can help drive real business value and increase productivity. We started by immersing ourselves in the landscape to gain a deeper understanding of the difficulties faced by F&B merchants and their ground staff. We then used the insights to frame design opportunities in the front-of-house experience and proposed technologies to help reduce reliance on manpower, and access new revenue streams.